Our Services
Service Line
Our service line specialists are available to provide competent advice Monday to Friday from 8:00 am to 6:00 pm AEST, with answers to questions on the following topics:
- Installation and Commissioning
- Use of our communications hardware and software
- Operation and fault analysis
- Malfunction and replacement of Sunny Boys
- General questions about the Sunny Boy
Please call 1800 SMA AUS
Inverter replacement service
The yield of your PV system is very important to us. If a product of the Sunny Family should fail, we will do everything to solve the problem as quickly as possible.
Inverter replacement service »
Comprehensive warranty program
All Sunny Boy and Sunny Mini Central inverters provided with a standard warranty of 5 years. In addition, we offer a guarantee extension. This way, the system operator secures an entitlement to cost-free repair, or a replacement device, for an extended period.
Retrieval of our devices at the end of operation.
After completion of our Sunny Boy and Sunny Mini Central inverters' service life, which is over 20 years, we take our inverters back and ensure proper disposal and recycling. Just send the devices back to us with a note saying "For Disposal".
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