SMA Service & Support
For optimum performance and maximum yields
SMA Services
Profitable. Secure. Lucrative.
By investing in a PV system, you are setting the course for a sunny, independent future. The SMA service team offers you customized service and excellent support so that you can benefit from your system over the entire operating time. Whether it is a matter of commissioning, remote monitoring or regular maintenance, you can rely on our full support from the start.
For us, good service means that you can sit back and relax while we get the most out of your PV system.
- All-round service for optimum and safe system performance
- Suitable services - individually combined according to your needs
- Professional support - experienced service experts on the phone and on site
- A global, comprehensive service network - with short reaction times
Services at a glance
With the SMA service, you will always be on the sunny side.
We offer the best service solution for any size of system.
Residential & Commercial Systems
You have all-around protection with SMA’s various services. For example, if you make a warranty claim, we will send an SMA replacement device, or provide you with support via the SMA Service Line during servicing.
Utility Systems
Whether the issue is commissioning, technical system management, monitoring your system or extending the inverter warranty—SMA will support you throughout the entire life cycle of your PV power plant.
Plant with decentralized inverters
Plant with central inverters
Hybrid system and autonomous system
Online Services
If service is needed, use our online services for quick support.
Keep up-to-date with the
latest manuals and documents.
Secure your PV system
in the long-term now.
Click here to get to
the Device Replacement.
Use our contact form
for technical support.
SMA Service Line
Our expert teams will help you with technical questions.
PV system operators are advised to first consult their installer.
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International SMA Service LineOur expert teams are available Monday to Friday from 9:00 a.m. to 4:00 p.m.HeadquartersNiestetal
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SMA Service Line00800 SMA SERVICE (+800 762 7378423)(international toll-free)
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SMA Online Service Center
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SMA South America SPAHeadquartersSantiago de Chile
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SMA Service Line
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SMA Online Service Center
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Brazil Residential/Commercial Service Phone Number
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Brazil Residential Commercial Service Email
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SMA Australia Pty Ltd.HeadquartersSydney
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SMA Service Line (toll free for Australia)1800 SMA AUS (1800 762 287)
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SMA Service Line (international)
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SMA Online Service Center
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SMA BENELUX BVBA/SPRLOur service partner is available Monday to Friday from 9:00 a.m. to 4:00 p.m.HeadquartersMechelen
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SMA Service Line (BE)SMA Service Line (NL)
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SMA Online Service Center
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SMA CANADA, INC.HeadquartersToronto
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SMA Service Line+1 877-MY-SMATech (+1 877-697-6283)(toll free for Canada)
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SMA Service Partner TERMS a.s.Our service partner is available Monday to Friday from 8:00 a.m. to 4:00 p.m.Service Line
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SMA Online Service Center
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SMA Solar Technology AGOur expert teams are available Monday to Friday from 9:00 a.m. to 4:00 p.m.HeadquartersNiestetal
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Sunny Boy, Sunny Mini Central, Sunny TripowerDanfoss inverters: DLX, TLX, ULX , FLX , MLX (STP60)
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Monitoring Systems (Communication Products)
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Fuel Save Controller (PV-Diesel Hybrid Systems)
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Sunny Island, Sunny Backup, Hydro Boy
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Sunny Central
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SMA Online Service Center
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SMA FRANCE S.A.S.Our expert teams are available Monday to Friday from 8:00 a.m. to 4:00 p.m.HeadquartersLyon
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SMA Service Line
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SMA Online Service Center
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SMA Service Partner AKTOR FM.Our service partner is available Monday to Friday from 9:00 a.m. to 5:00 p.m.Service Line
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SMA Online Service Center
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SMA Solar India Pvt. Ltd.HeadquartersMumbai
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SMA Service Line
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SMA Online Service Center
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SMA Italia S.r.l.Our expert teams are available Monday to Friday from 9:00 a.m. to 5:00 p.m.HeadquartersMilano
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SMA Service Line
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SMA Online Service Center
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SMA Service Partner Al-Rowwad for Electrical SubstationsOur service partner is available Sunday to Thursday from 8:30 a.m. to 5:30 p.m.Service Line
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SMA Technology Korea Co., Ltd.HeadquartersSeoul
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SMA Service Line
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SMA Online Service Center
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SMA Service Partner Exel Solar S.A.P.I. DE C.V.Our service partner is available Monday to Friday from 09:00am – 19:00pm (MX Central Time)Service Line
Residential and Commercial Service
01 800 522 6555
01 800 EXEL SOL (01 800 3935 765)
Service@SMA-Mexico.com -
Service Line
Utility Service+1 (916) 625-3506
US-ServiceCentral@SMA-America.com
www.SMA-Service.com
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SMA Service Partner OLC Energy Services (Pty) LtdOur service partner is available Monday to Friday from 9:00 a.m. to 5:00 p.m.Service Line
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SMA Service Partner FF SOLAR ENERGIAS RENOVÁVEIS, LDAOur service partner is available Monday to Friday from 9:00 am to 1:00 pm and 2:00 pm to 6:00 pmService Line
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SMA Online Service Center
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SMA Solar Technology South Africa Pty Ltd.Our expert teams are available Monday to Friday from 8:00 a.m. to 5:00 p.m.HeadquartersCape Town
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SMA Service Line08600 SUNNY (08600 78669)(ShareCall number / local rate for South Africa)International
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SMA Online Service Center
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SMA Ibérica Tecnología Solar, S.L.U.Our expert teams are available Monday to Friday from 9:00 a.m. to 4:00 p.m.HeadquartersBarcelona
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SMA Service Line Iberica
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SMA Online Service Center
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SMA Solar (Thailand) Co., Ltd.HeadquartersBangkok
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SMA Service Line
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SMA Online Service Center
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SMA Service Partner DEKOM Ltd. Şti.Our service partner is available Monday to Friday from 9:00 a.m. to 4:00 p.m.Service Line
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SMA Online Service Center
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SMA Middle East LLCOur expert teams are available Sunday to Thursday from 8:30 a.m. to 4:30 p.m.HeadquartersAbu Dhabi
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SMA Service Line
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SMA Online Service Center
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SMA Solar UK Ltd.Our expert teams are available Monday to Friday from 8:00 a.m. to 4:00 p.m.HeadquartersMilton Keynes
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SMA Servicepartner
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SMA Online Service Center
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SMA AMERICA, LLCHeadquartersRocklin, CA
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SMA Service Line+1 877-MY-SMATech (+1 877-697-6283)(toll free for USA, Canada and Puerto Rico)
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Residential and Commercial Service:
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Utility Service:
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SMA JAPAN K.KHeadquartersTokyo
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SMA Service Line