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Whether you need support on your PV Power Plant or just have a question about SMA Products
A single place for SMA Service
SMA Services
Profitable. Secure. Lucrative.
By investing in a PV system, you are setting the course for a sunny, independent future. The SMA service team offers you customized service and excellent support so that you can benefit from your system over the entire operating time. Whether it is a matter of commissioning, remote monitoring or regular maintenance, you can rely on our full support from the start.
Visit the SMA Online Service Center
PV System Services
- All-round service for optimum and safe system performance
- Suitable services - individually combined according to your needs
- Professional support - experienced service experts on the phone and on site
- A global, comprehensive service network - with short reaction times
Services at a glance
With the SMA service, you will always be on the sunny side.
Residential & Commercial Systems
You have all-around protection with SMA’s various services. For example, if you make a warranty claim, we will send an SMA replacement device, or provide you with support via the SMA Service Line during servicing.
Utility Systems
Whether the issue is commissioning, technical system management, monitoring your system or extending the inverter warranty—SMA will support you throughout the entire life cycle of your PV power plant.
If service is needed, use our online services for quick support.
Online Services
SMA Service Line
Our expert teams will help you with technical questions.
PV system operators are advised to first consult their installer.
SMA Australia Pty Ltd.
System Owners
Log in for case support: SMA Online Service Center
Live chat support available: Mon-Fri, 9AM - 5PM AEST
Installers: Pre-Sale Technical Enquiries
Installers: Post-Sale Service Support
Tel: +61 2 9491 4200
Freecall: 1800 SMA AUS (1800 762 287)
Phone support available: Mon-Fri, 8 AM - 6 PM AEST
Log in for case support: SMA Online Service Center
Live chat support available: Mon-Fri, 9AM - 5PM AEST