SMA offers customized services for residential and commercial PV systems.
SMA Smart Connected

SMA Smart Connected

SMA Smart Connected delivers free automatic monitoring and analysis of the inverter via the SMA WebService Sunny Portal. If an inverter fails, SMA proactively informs the PV system owner and the installer. If it is necessary to replace the inverter, SMA sends a replacement device fast and free of charge. In this way, PV system owners and installers benefit from minimized diagnosis and downtime.

Further information about SMA Smart Connected

Description of Services – SMA Smart Connected

SMA Extended Warranty

SMA Extended Warranty

If you choose an SMA extended warranty, we provide prompt support at no cost even after the 5-year manufacturer's warranty expires. The extended warranty includes the following services:

SMA Replacement Device: The inverter is set up to receive all updates and is a perfect match for your PV system.

SMA Service Line: Our employees conduct an error analysis and initiate the inverter replacement.

Your Benefits

  • Minimal downtimes: This ensures your expected yield and self-consumption.
  • No hidden costs: You receive a replacement inverter with all the necessary updates. We take care of shipping costs and replacement on-site.
  • Invest and save at the same time: By making an additional investment in your PV system, you can often qualify for additional tax advantages.

You have the option of extending your warranty to 10, 15 or 20 years (dependant on model)*.

*Extended Warranty not available for purchase on SUNNY BOY STORAGE 5.0 & SUNNY ISLAND models

Order Form SMA Extended Warranty Comfort

Order Form SMA Extended Warranty Active

Further information about SMA Warranty Extension and Service Select
Data sheet for installers regarding SMA Warranty Extension
SMA Warranty Conditions

Phone: 1800 SMA AUS or +61 2 9491 4200

SMA Service Rebate for Installers

SMA Service Rebate for Installers

We pay the SMA service rebate to installers for the replacement of a defective inverter. The principle is simple. They support with work performed under warranty and quickly receive a set fee.

Further information about SMA Service Rebate